You do not need a repair estimate to begin
Share the make, model, year and what you know about the fault. If you are unsure why the car will not start, say so. Let us know whether it is accessible in a home parking space, workshop or roadside location. These details help us assess the car and plan safe collection.
How the offer works
We review the vehicle details and contact you with an offer. The car's age, model, visible condition and known mechanical problems can all affect its value. You can ask questions before deciding; requesting a valuation does not oblige you to sell.
Pickup, paperwork and payment
After you accept, we confirm a collection time at your location. Noor Al Hamar offers free UAE collection and payment when the car is collected. Our team explains the ownership documents required for your situation before pickup.
Engine, gearbox and starting problems
You can request an offer for a car with an engine fault, gearbox problem, electrical issue or starting failure. Describe the symptoms you have noticed; you do not need to diagnose the fault before contacting us. If the vehicle has also been in an accident, include photos of the damage.
Tell us about parking and recovery access
Mention whether the car is in a basement, garage, roadside space or private parking area. Let us know if it can roll, if the steering is locked or if tyres are flat. These details help the team plan collection and confirm arrangements before travelling to you.
What happens after I accept an offer?
We confirm the collection time and the documents needed for your vehicle, assess it at pickup and complete the agreed payment and collection process. If your car is primarily old or unwanted, read about selling a scrap car in Dubai.